TABLE OF CONTENTS

• WHAT INFORMATION DO WE COLLECT?
• HOW DO WE PROCESS YOUR INFORMATION?
• WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
• HOW LONG DO WE KEEP YOUR INFORMATION?
• HOW DO WE KEEP YOUR INFORMATION SAFE?
• DO WE COLLECT INFORMATION FROM MINORS?
• WHAT ARE YOUR PRIVACY RIGHTS?
• CONTROLS FOR DO-NOT-TRACK FEATURES
• DO WE MAKE UPDATES TO THIS NOTICE?
• HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
• HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us when you register for and use our Services.

When you sign up to use our Services or interact with us, you voluntarily provide personal information. This information includes but is not limited to:

Customer Information Provided by You.

• Email address
• Full name
• Phone number
• Address
• City
• State/Province
• Postal Code
• Country

Rider Information Provided by You.

• Email address
• Full name
• Phone number
• National Identification Number
• Country of Origin
• Rider Vehicle Details
• Picture of Identification (e.g., Driving Licence, ID Card, or Vehicle Logbook)

Sensitive Information.

We do not process sensitive personal information.

Payment Data.

When applicable, we may also collect data necessary to process payments (handled securely by our payment provider). All payment data is processed in accordance with our payment provider’s privacy policy.

All personal information you provide must be accurate and up-to-date. Please notify us of any changes to your personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to enable your registration, assign you orders, improve our Services, communicate with you, and comply with legal obligations.

We use your personal information for various purposes depending on how you interact with our Services. These purposes include:

• Account Creation & Authentication: To create and maintain your account.
• Order Assignment: To assign you orders based on your location and availability.
• Communication: To send you updates, notifications, and customer support information.
• Security & Compliance: To secure our platform, prevent fraud, and comply with legal requirements.
• Customer Services: To provide logistics and delivery services to customers.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share your information with third parties under specific circumstances, such as with service providers or for legal compliance.

We may share your personal information in the following situations:

• Service Providers: With vendors or agents who assist us in providing our Services (e.g., payment processors, IT support).
• Legal Obligations: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, sale, or other business transaction involving all or part of our company.

4. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy notice, unless a longer retention period is required or permitted by law.

After the purpose for collecting your data is complete, we will delete or anonymize it, subject to legal or regulatory requirements.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We implement appropriate technical and organizational measures to protect your personal information, though no system can be guaranteed 100% secure.

These measures include encryption, access controls, and regular security assessments. We strive to protect your data from unauthorized access, loss, or misuse.

6. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect personal information from individuals under the age of 18. If we learn that we have collected such data, we will take steps to delete it.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, or delete it.

These rights may include:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data under certain conditions.
• Restriction: Request restriction of processing your data in certain cases.
• Objection: Object to processing of your data for specific purposes.

8. CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track signals from browsers, as there is no uniform standard for interpreting these signals.

9. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we may update this privacy notice from time to time to reflect changes in our practices or legal requirements.

The 'Last updated' date at the top will be revised, and significant changes will be communicated to you as required by law.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

For questions or concerns about this privacy notice, you can reach us at: info@bybport.com.

Effective as of: 05 March 2025

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

To review, update, or delete your personal data, please submit a data subject access request by contacting through the provided email or using the options provided in your account settings.