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Knowledge Base

Frequent Questions

Guidelines, shipping policies, and payment steps for BYBPort partners.

  • We accept bank transfers, mobile money, and credit cards. Payment confirms shipment release.
  • Yes, packages may be opened for regulatory compliance.
  • Verification of declared items against physical inventory.
  • Safety inspection for prohibited goods.
  • We offer repackaging to reduce volumetric weight and shipping costs.
  • Combine multiple supplier shipments into one container.
  • Free storage for up to 14 days during consolidation.
  • Premium handling for fragile items available.
  • Explosives or Flammable Gases
  • Lithium Batteries (without documentation)
  • Perishable Goods
  • Illegal Narcotics
  • Weapons or Ammunition
  • Counterfeit Currency
  • Hazardous Chemicals
  • Shipments containing prohibited items may be seized by customs or destroyed at shipper's expense.
  • By using BYBPort services, you acknowledge and agree to all shipping terms and liability limitations.

Require Assistance?

Email our support desk at info@bybport.com

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